Connector Details

Connector AttributesDetails
NameFive9
DescriptionFive9 is a leading provider of cloud-based contact center software solutions, offering organizations a comprehensive platform to deliver exceptional customer experiences. With its robust suite of features, including omnichannel routing, predictive dialing, workforce optimization, and CRM integrations, Five9 empowers businesses to streamline their contact center operations and enhance agent productivity. By leveraging advanced technologies such as artificial intelligence and automation, Five9 enables organizations to deliver personalized interactions, improve first call resolution rates, and drive customer satisfaction. With its scalable and flexible architecture, Five9 accommodates the evolving needs of businesses of all sizes, making it a trusted source for optimizing contact center performance and achieving business success.
Connector TypeClass B

Features

Feature NameFeature Details
Load StrategiesFull Load, Incremental Load
Metadata ExtractionSupported
Data AcquisitionSupported
Data PublishingNot Supported
Automated Schema Drift HandlingNot Supported

Source Connection Attributes

Connection ParametersData TypeExample
Connection NameStringFive9APIConnector
URLStringhttps://api.five9.com
TokenStringyour-api-token-here
Bronze Schema (Optional)String
Silver Schema (Optional)String

Connector Specific Configuration Details

  1. Five9 connector has optional values such as Bronze Schema and Silver Schema

  2. Link to Five9 API


Screenshot To Use Connector